Insurance Claims

INSURANCE CLAIMS

Dealing with insurance claims can be confusing and frustrating. You might feel like your insurance company isn't looking out for you, and some contractors will take advantage of that. We're here to make the process easy for you, providing guidance and support every step of the way.

  • 1
    INSPECT

    Our team arrives at your property to assess whether there is any damage. If no damage is found, we won't advise you to file a claim.

  • 2
    FILE A CLAIM

    With your policy number and permission, we will file the claim for you. All information goes through you.

  • 3
    ADJUSTER APPOINTMENT

    We will be on-site on the day of the inspection on your behalf.

  • 4
    SCOPE OF WORK

    After the claim is approved, you'll receive the insurance estimate, and we will review it to ensure proper payment.

  • 5
    SUPPLEMENT

    If necessary, our supplement team will advocate for you to minimize out-of-pocket expenses.

  • 6
    BUILD DATE

    We will assist you in selecting the color and scheduling the build. Most roofs can be installed in just one day.

  • 7
    FIRST PAYMENT

    Payment is due on the morning of the build. The first insurance check is required before tear-off, and the second check will be released after the job is done.

  • 8
    CLEAN UP

    We take personal pride in meticulous cleanup, safeguarding your landscape and leaving your yard spotless.

  • 9
    SECOND PAYMENT

    After receiving the second check, we will send you all documentation, including the Lighthouse warranty and the shingle warranty.

WHAT DO I NEED TO DO BEFORE THE DAY OF THE BUILD?

  • Ensure that the mortgage company is not included in your first insurance check. If it is, you need to have it endorsed before the build.
  • If you have a satellite company for cable, inform them that the roof will be replaced and specify the timeframe to avoid any lapse in service.
  • Preferably, park your vehicles on the street the night before, but not directly in front of the property
  • Please mow your grass a few days before the roof installation and clear the perimeter of your home from leaves,

AREAS WE SERVE

Lewisville

Clemmons

Bermuda Run

Winston Salem

Advance

Mocksville

Pfafftown

Lexington

+ More

YOUR LOCAL 5-STAR ROOFING COMPANY

Justin Russell

No Sales Pitch

I reached out to Brandon because my insurance company had requested a...``
5.0
Richard Kessinger

Rockstars

I had some leaks in my roof and looked for some referrals that pointed me to Lighthou...
5.0
Darren

Saved Us Thousands

Out of 5 companies that have given me quotes on Roofing and Gutters.... Bra...``
5.0
Jeff Hunter

Quality

I called a few different local companies to give me an estimate on a roof replace...``
5.0
Jon Crockett

Incredibly Responsive

Brandon was incredibly responsive and came out to look at our roof quickly and...``
5.0
Diana

Sterling Experience

Sterling experience with this company! Excellent professional communicatio...
5.0
Jean Henn

Punctuality

I called Lighthouse Roofing after having another company company come out previou...
5.0
Georgianna Baxter

Integrity

I am so incredibly grateful for Brandon’s work ethic and integrity. I was literally a d...
5.0